Booking
So you would like to book a course with Real Adventure? Well, it is very easy. Just follow our step-by-step guide below.
Step 1
Contact us and we will have a chat about your course and finalize details and dates. Once that is done then you will need to return a completed booking form and a deposit by post to us.
Step 2 - For group or school bookings
If you are part of a group then download this form, fill it in then return it to us with your deposit. In addition to this we will need a medical information and consent form from each group participant including leaders. There are two different ones, one for under 18's and one for adults. Please download the appropriate one, fill it in and return it to us as soon as possible. These consent and medical information forms must reach us before the programme starts.
Step 2 - For individual's on open courses or 1:1 tuition or guiding
If you are attending an open programme or have arranged a 1:1 session with a real adventure instructor then please download this form, fill it in and return it to us with your deposit. In addition to this we will need a medical information and consent form from you. There are two different ones, one for under 18's and one for adults. Please download the appropriate one, fill it in and return it to us as soon as possible. These consent and medical information forms must reach us before the programme starts.
Step 3 - Turn up and have a great day!
Quick Links to Resources:
Booking Conditions For Group Bookings and Private Guiding
- Telephone bookings can only be accepted as provisional.
- No booking is considered firm until a completed booking form and deposit have been received.
- The deposit will be 20% of the basic course fee and is non-refundable.
- Parental consent & medical information must be obtained for all participants under the age of 18 years. Real adventure staff, prior to starting the activity, require copies.
- Real adventure holds public liability insurance. It does not however provide personal insurance and group organizers are therefore encouraged to arrange personal accident cover for their party to include participation in adventurous activities as appropriate, plus cancellation and equipment cover.
- Real adventure does not accept responsibility for loss or damage to visitors’ property of any description.
- Real adventure reserves the right to cancel or curtail any booking at any time and for any reason; if such a cancellation is necessary prior to commencement of your course you will be offered alternative dates or a full refund of any monies paid.
- In the event of a course being curtailed due to the conduct or behavior of your group or group members you will remain liable for the full course fees.
Booking Conditions For Open Courses
- Telephone bookings can only be accepted as provisional.
- No booking is considered firm until a completed booking form and deposit have been received.
- Full payment is required on booking unless the course is greater than 3 months away, if the course does not meet minimum bookings four weeks prior to the event then you will be given the option to transfer to another date or course. A full refund will be given if the course does not run.
- Parental consent & medical information must be obtained for all participants under the age of 18 years. Real adventure staff, prior to starting the activity, require copies.
- Real adventure holds public liability insurance. It does not however provide personal insurance and group organizers are therefore encouraged to arrange personal accident cover for their party to include participation in adventurous activities as appropriate, plus cancellation and equipment cover.
- Real adventure does not accept responsibility for loss or damage to visitors’ property of any description.
- Real adventure reserves the right to cancel or curtail any booking at any time and for any reason; if such a cancellation is necessary prior to commencement of your course you will be offered alternative dates or a full refund of any monies paid.
- In the event of a course being curtailed due to the conduct or behavior of your group or group members you will remain liable for the full course fees.
Payment Terms:
- Full Payment is required on booking unless the course is greater than 3 months away.
- When greater than 3 months 20% of the basic course fee.
- The final balance is due 3 weeks before the activity or sooner.
- If you book within 6 weeks of the start date, we will require full payment at the time of booking.
- If you cancel / withdraw from your course within 6 weeks prior to the start date you will be liable for the full course fee. Cancellations by the Customer - Any cancellations will need to be given to us in writing.
